Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is meant to be an enjoyable form of entertainment. It should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 19 years of age or older to participate in online gaming in Canada. This is the legal requirement in most Canadian provinces. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gambling activities.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, help is available:
- Gambling with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the extent of gambling
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Experiencing relationship problems related to gambling
- Feeling anxious or irritable when unable to gamble
- Jeopardizing personal relationships, education, or career opportunities
Self-Help Tools
Most reputable online casinos offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose within a specific time period
- Reality Checks: Receive periodic reminders about your gaming session duration and spending
- Session Timeouts: Automatically log out after a set period of inactivity
- Self-Exclusion: Voluntarily exclude yourself from gaming for a specified period (days, months, or years)
We encourage you to use these tools to help maintain healthy gaming habits. Contact your casino's customer support team to implement these safeguards on your account.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, professional help is available:
Canadian Resources
-
Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian resource for problem gambling prevention and treatment information. -
Gamblers Anonymous Canada
A peer-support fellowship that helps people recover from gambling addiction through meetings and mutual support. -
Problem Gambling Services
Available through provincial health authorities across Canada. Contact your local health authority for counseling and treatment options.
International Resources
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National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Confidential helpline: 1-800-522-4700 -
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Seek Help Today
If you are experiencing problem gambling, please reach out for help immediately. Speaking with a counselor or support specialist is confidential and free. There is no shame in asking for assistance—problem gambling is a treatable condition, and recovery is possible.
Contact one of the organizations listed above or speak with your healthcare provider about treatment options available in your province.